Senior Operations Manager - Toronto

Mississauga, Canada
Last application date


Located in the West Greater Toronto area, this position manages large scale operational departments and all activities related to the processing of customer orders and development of company processes by performing the following duties personally or through subordinate supervisors.

We offer

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Performance Team and Damco Distribution, now part of the Maersk global organization under a combined Warehousing & Distribution division, offer third party logistics services to over 500 customers. Encompassing almost 15 million square feet of warehousing capacity throughout the country and a large transportation segment capturing a variety of services, we have key supply chain hubs in the Los Angeles and New Jersey/New York areas, and other facilities along the Western & Eastern coasts along with multiple locations in the Midwest. Delivering significant sales and profitability growth, we will drive the Inland Logistics and Services business for the combined US business units for Maersk.

Key responsibilities

Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Plans, schedules, and manages the daily work activities within the departments to meet or exceed established key performance indicators (KPIs).
• Distribution focus: oversight of shipping/receiving, picking/packing, inventory and VAS activities.
o Experienced in rapid carton throughput – import deconsolidation/domestic consolidation
• Store delivery focus: unloading, sorting, segregating, palletizing, load out.
• Leverages continuous improvement methods to enhance labor productivity and process accuracy while maintaining a clean and safe work environment.
• Performs managerial functions, such as, mentoring, coaching, administering performance reviews, conducting disciplinary actions and interviewing employment candidates.
• Trains and ensures all assigned associates are aware of and comply with company, government and customer policies, procedures and regulations.
• Implements, improves and maintains the operational functions of the departments while achieving effective and efficient service to the customer with a focus on quality, productivity, safety and loss prevention.
• Establishes productivity and quality control standards, develops budget and cost controls, and obtains adherence through follow up and due diligence.
• Manages operating budgets to meet the planned volume for the year including cost analysis, P&L accountability and labor productivity.
• Works directly with all levels of associates to ensure procedures are followed consistently and best practices are adhered to regularly.

Supervisory Responsibilities
Manages up to 10 employees with an additional 150+ indirect reports including picking, put-away, shipping and inventory control departments. Is responsible for the overall direction, coordination, and evaluation of these operational units. Responsibilities include manpower planning, assigning and directing work assignments, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.

We are looking for

Bachelor’s degree (BA/BS); Five to ten years related experience and/or training; or equivalent combination of education and experience. Various levels of P&L experience highly desired. Spanish speaking skills a plus.

You must be authorized to work for any employer in the US.

Local candidates only; no relocation assistance is provided.

All qualified applicants will receive consideration for employment without regard to race, color, religion and religious creed, age, sex, gender, sexual orientation, gender identity, gender expression, national origin, ancestry, physical and mental disability, medical condition, genetic information, pregnancy, military and veteran status, citizenship status, marital status, or any other basis protected by law.
We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. If you are interested in applying for employment with Performance Team- A Maersk Company in the U.S. and need special assistance or an accommodation to use our website or to apply for a position, or if you need a reasonable accommodation to perform a job, please contact the Human Resources Department by calling 844-447-7878 or emailing Determination on requests for reasonable accommodation are made on a case-by-case basis.

Additional info

Ref. MA-322881
For more information please contact:
amanda duff
A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information: All the way.