Continuous Improvement Manager for Contract Logistics

Dubai, United Arab Emirates
Last application date


This role is to drive, implement, and sustain Continuous Improvement initiatives and activities in the Area across Contract Logistics sites and operations.
This includes supporting performance management, anchoring and facilitating trainings, and deploying process improvement projects.

We offer

At Maersk, you’ll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service!

Our diverse team of passionate and dedicated colleagues are empowered and supported to grow by their leaders. We all have our customers in mind, in every action of our daily work life, and this is truly the key to reaching our target!

An exciting career opportunity in an international, challenging business setting characterised by high pace and diversity. You will get to focus on creating valuable relations with current and new customers and work with highly-professional teams in an environment where you will be valued, recognised and well-rewarded.

Key responsibilities

- Support CL Management Team to define local KPIs and ensure performance management cycles/tools are in place and followed across the CL Operations.
- Implement and sustain Continuous Improvement initiatives and activities across the Area
- Act as a change agent in order to develop and implement a systematic approach to continuous and sustainable improvement.
- Lead workshops, trainings, meetings, events, with sites teams to promote/execute standardization and CI, and bridge gaps between expectations and reality
- Together with the local sites leadership team, analyse the ‘as is’ in terms of customer satisfaction, process standardisation and execution, functional organization, wastes and inefficiencies etc: Identify current process and/or gaps and propose solutions to improve outcomes
- Coordinate and review all functional excellence activities in Area and develop change management strategies to ensure successful implementation and adoption of changes.
- Sustain CI deployment and maturity in the site’s teams in coordination with CEN and Product owners.
- Act as a true ambassador for CI in and articulate the advantages and how to deliver a better service to our customers at a lower cost

We are looking for

Accountable for
- Delivery of Projects impacting productivity & cost
- Support teams with performance management tools.
- Map as-is and to- be processes. Drive the journey
- Effective anchoring of solutions, tools, and changing mindset of employees and management. Ensure as big CI impact as possible is delivered (and regularly reported)
Consulted about
- Process changes affecting the specific area outside warehousing, e.g. transportation, customer service
- Approached by engineering, pricing, and implementation teams regarding ideas and realisation of their own projects
- Global initiatives

Additional info

Ref. MA-317760
A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information: All the way.