Dispatch Specialist - Chesapeake, VA

Chesapeake, USA
Supply Chain/Logistics Operations
Last application date


We are looking for a Dispatch Specialist to join Maersk HUDD Transportation team.. This position is responsible for planning and tracking of container movement utilizing most efficient and effective routing on a daily basis. The Dispatch Specialist also ensures time-sensitive cargo moves to its final destination within established terms and provides direction and guidance to Contract Drivers to ensure goals are accomplished.

This position is located in Chesapeake, VA

Your shoes were likely made in China. Have you ever wondered how they got to your local retailer? Or what’s in that shipping container going down your local highway?

At Maersk Distribution and Warehouse Services, we know. In fact, we facilitate the distribution and movement of freight every single day.
Each of our client’s supply chain is evaluated to optimize efficiency from factory production, all the way to end user delivery. The goal is not only to minimize lead times but also to minimize inventory levels and costs, thus making the client's business more flexible.
Our warehouse network spans from East to West Coasts of the United States and in Canada. Our services include transloading and automated sortation, cross-docking, replenishment, drayage management, and inland transportation.

We offer

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!
Performance Team, now part of the Maersk global organization under a combined Warehousing & Distribution division, offers third party logistics services to over 500 customers. Encompassing almost 15 million square feet of warehousing capacity throughout the country and a large transportation segment capturing a variety of services, PT has key supply chain hubs in the Los Angeles and New Jersey/New York areas, and other facilities along the Western & Eastern coasts along with multiple locations in the Midwest. Performance Team has delivered significant sales and profitability growth over the last 8 years and will drive the Inland Logistics and Services business for the combined US business units for Maersk.

We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Key responsibilities

• Communicates daily with Customers, Contract Drivers, Steamship Terminal Personnel, and internal service representatives; coordinating, troubleshooting and resolving issues
• Coordinate and problem solve pick-ups and deliveries with Contract Drivers, partner carriers, rail operators, and port operators
• Meets all customer levels of service and deadline requirements eliminating any service failures.
• Records and audits all documents for equipment tracking
• Track, trace and report container activity
• Manage driver-pay
• Update relevant systems to track appointments and drays
• Authorize equipment drops and monitor container idling
• Communicate company policies and procedures to Contract Drivers, monitor performance against standards, and recommend corrective action to management
• Develops and maintains a positive working rapport with customers, Terminal Operators, and Contract Drivers
• Process and complete all documentation assigned in a timely manner
• Track shipping and billing data appropriately and promptly
• Ability to work in a fast paced environment
• Promotes DDSI's commitment to Contract Driver safety compliance
• Assists Customer Service and other office personnel in handling day to day duties required by management
• Supports the company's commitment to Integrated Management Systems (IMS) certifications

We are looking for

Education and Experience:
•1st Shift: Starting at 9/10 am and working till 6/7 pm. May need to work on a rotate schedule to work on a Saturday
•Must have the ability to work a flexible schedule including nights, weekends, and holidays.
•High School Diploma/GED; College degree preferred

Technical Skills:
•1+ years’ experience either in dispatching, customer service and/or intermodal transportation
•Basic proficient with Microsoft products (Excel, Word and Outlook) and web based software.

Soft Skills:
•Self-started attitude
•Strong written and verbal communication skills
•Analytical and organized, ability to focus on details and compare data
•Ability to work independently
•Ability to perform well with time-sensitive tasks

Preferred Qualifications (nice to have)
•1+ years’ experience in port or rail operations
•1+ years’ experience working with containers
•Bilingual languages capabilities
You must be authorized to work for any employer in the US.

Local candidates only; no relocation assistance is provided.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.


Additional info

Ref. MA-309299
For more information please contact:
A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information: https://www.maersk.com All the way.