Diversion Request Form

Diversion requests must be submitted using this form.  Please note that any diversion is subject to operational feasibility and approval, and may take up to 72 hours to process.  For waybills, the requester must be a party to Maersk Line’s Transport Document and shipper retains right of control until delivery.  For Negotiable transport documents, only the lawful BL holder that is party to the contract of carriage has the right to request a diversion.  Please refer to requester’s warranties below.

Request for diversion must be made in writing by Shipper, Consignee or Freight Forwarder acting on behalf of Shipper or Consignee, and be given to the Carrier no later than three (3) business days prior to the arrival of Carrier’s vessel at port of discharge.

* This form is not applicable for RETURN or RE-EXPORT SHIPMENTS. Please liaise with customer service.

Diversion Type

Diversion Fee
Port of Discharge Change ( up to 4 restows ) $300 Per Container
Port of Discharge Change ( greater than 4 restows ) $300 Per Container + Operational Cost*
Port of Discharge Change ("Nil" restows ) $300 Per Bill of Lading
Change in Inland Location $200 Per Bill of Lading

* Operational cost is provided to customer based on feasibility and approval from Operations team

  • Diversions are subject to the agreement of the Carrier and Local Authorities. Maersk Line reserves the right to reject a request for Change of Destination for operational reasons.
  • All Freight charges are subject to contract filed; Maersk line tariff rates will be applicable if the new requested destination is not covered in the service contract(s).
  • While Maersk Line will make every attempt to accommodate the requester’s change in destination, the request CANNOT BE GUARANTEED. The status of the request may change at any time because of various operational and other considerations. 
  • Diversions of 20’ containers may require additional container (mate) to move to inland destinations.  Maersk Line will quote total cost (cost of move + cost for additional container) in these instances.  If it is found that additional container is not required for inland movement these charges will be adjusted. 

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SERVICE MODE:
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RATE ACCEPTANCE & PRE-APPROVAL to cover Diversion fee, additional Freight charges, or other applicable charges:
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**Please attach the authorization from cargo owner on company letter head to proceed with the Diversion. This Authorization is to Validate that you are a party to the shipment and are Authorized to Request the Diversion. By providing this form you are NOT agreeing to the Charges or Authorizing the execution of the Diversion. Rate acceptance and validation will be based on the above mentioned Rate acceptance and Pre-Approval options**
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REQUESTER’S WARRANTIES:      

                     
The requester warrants as follows: 
  • We hereby acknowledge that the original bill of lading is in my possession or otherwise in our control.  We further understand that the full set of original bills of lading must be surrendered to Maersk Line, before Maersk Line will issue new original bills of lading.   If the original bill of lading is issued “To order” or “To order of a bank”, all returned originals must be endorsed. If the original bill of lading is issued as a straight consignment, returned originals need not be endorsed.  We undertake to indemnify, defend and hold harmless Maersk Line (and its agents and representatives) from any and all consequences (economic, pecuniary or otherwise, including liabilities, fines, fees and damages) arising out of or connected to our failure to comply with this provision [NOT APPLICABLE TO SEA WAYBILLS]. 
  • We hereby acknowledge that non-compliance with all applicable regulations, including, but not limited to road weight restrictions, will result in cancellation of the diversion and/or termination of the contract of carriage at the point at which the weight restricts further on-carriage of the container(s).
  • We warrant that Maersk Line will not be responsible for demurrage resulting from executing the requested diversion. We will pay all demurrage incurred, including for weekends and holidays.
  • We warrant that in the event that the requested diversion is operationally impractical or otherwise cannot be provided, Maersk Line will not be responsible for any and all costs we have incurred or may incur.
  • We agree to pay all charges in accordance with the diversion instructions provided to Maersk. I understand that these charges must be paid in full prior to delivery.