(If you only want to change the inland Place of Delivery location (door) or inland CY location, please use Change of Inland Destination form instead).
Diversion requests must be submitted using this form. Request for diversion must be made in writing no later than three (3) business days prior to the arrival of Carrier’s vessel at port of discharge.
For waybills, the requester must be a party to Maersk’s Transport Document and shipper retains right of control until delivery. For Negotiable transport documents, only the lawful BL holder that is party to the contract of carriage has the right to request a diversion. Please refer to requester’s warranties below.
Please note that any diversion is subject to operational feasibility and approval and may take up to 72 hours to process.
* This form is not applicable for RETURN or RE-EXPORT SHIPMENTS. Please contact customer service directly.