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We refer to our previous communication regarding the electrical power outage onboard the vessel “Rio Madeira” and her repairs at Sydney, Australia.
We are glad to inform you that repairs onboard the vessel were completed and she departed from Sydney, Australia, on 31st October 2022, after completing cargo operations and receiving requisite permission from the authorities.
The vessel is now at route Tauranga, New Zealand, and expected to arrive on 12th November 2022.
You can track your shipment here by entering the shipment/container number.
For our Cold Chain customers, your customer experience specialist will contact your directly regarding your cargo.
We apologize for the inconvenience this incident may cause to your business. Should you have any questions please contact our Customer Experience Team via our Live Chat channel.
We thank you in advance for trusting Maersk as your supply chain partner.
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