“The project is meant to get everyone thinking, to empower them to hunt for solutions in their area of expertise,” says Daniel Jover, Head of the Continuous Improvement initiative in APMT Callao.
Each time an idea turns into a tangible result for the terminal, the owners of the idea ring a bell in the main terminal office and colleagues gather to listen to the origin of the idea and the result.
“The recognition is an important part of it, getting to share an achievement. It gives energy to the individuals, their colleagues and their teams,” says Jover.
A handover and a transition
In September, after three years as Managing Director of the terminal, Henrik Kristensen was rotated to the APM Terminals headquarters in The Hague, Netherlands. He was replaced by Dallas Hampton, former Managing Director of the company’s terminals in Apapa, Nigeria and Kaohsiung, Taiwan.
Thinking back on the days leading up to the official handover of the terminal in July 2011, Kristensen remembers a senior executive from APM Terminals taking him aside. Sensing the pressure that Kristensen and his team were facing to operate and expand the terminal, the executive emphasised the larger, long-term context.
“If the port stops, Peru stops. But he said to me ‘Henrik, you’re not only taking over this port, which is so important to this country. It is also your job to show the people who we are, what kind of company APM Terminals is and what kind of neighbour and partner we are going to be for the next 30 years’.”