Go back to 2013 and Mariagiovanna Piazza and David Guzman could be forgiven for the occasional heated discussion over business matters. As vessel berth planners for Maersk Line and APM Terminals in the busy port of Algeciras, Spain, their interests – as buyer and seller – often clashed.
That has all changed under the Hub Partnership Programme, an effort by Maersk Line and APM Terminals to foster closer working relations. With shared goals and incentives across the two businesses, the programme has over the last four years led to dramatically better operations in the terminal, a critical hub in Maersk Line’s global vessel network.
“It’s a complete change,” says Piazza of the programme and the results. “We sit together, we use the same technology, we see the same information and we plan together according to what the best outcome is for Maersk, not just for APM Terminals or Maersk Line.”